Your customers or members have experienced your business and so have the best insight for you to grow.
When did you last explore their views?
Sometimes it is easier to do the research in-house, BUT what if the survey is wrong and sends you in the wrong direction? Learn the tricks of the trade on how to design surveys that give you powerful, actionable and authentic feedback.
In this masterclass, presented by Kate Tribe you’ll learn:
- During the morning seminar – cost effective and time-efficient ways to get to know your customers or members (an integral part of your tribe).
- The afternoon is an interactive design session to finish the masterclass with your own personalised feedback survey that you can implement immediately.
You’re encouraged to bring your ‘work in progress’ surveys and laptops so we can work with you individually to assist in the development of an effective customer feedback survey.
This masterclass is designed for those new to research or has been doing them but but want to improve their skills.
Numbers are strictly limited in order for you to have individual attention throughout the masterclass.
Personalised advice from experienced researchers, one-on-one assistance with masterclass exercises, practical tips you can implement immediately, information tailored to the needs of your organisation, and a workshop manual full of information for you to keep.
When did you last explore the views of your customers?
Interested in having a Survey Design Masterclass in-house? Contact us and we’ll show you how to get it organised
If you’ve already designed your survey and want it reviewed by experts, then our Survey Design Review is just for you.
Great event, and very useful to have Kate’s expertise and experience available to us first hand. Suitable for any type of business, large or small.
Interactive, fun, enjoyable – a great learning experience. Kate is incredibly knowledgeable and practical. Excellent value and useful for any SME who wants to better understand and interact with their target audiences.
Kate Tribe knows her work. Her level of experience in market research and surveys was clearly evident and she shared some great insights with us over the day. The workshop was enjoyable and the tone was relaxing. I left with some great pearls to work with.
Any questions? Contact Kate.